At Vastra Villa, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store at vastravilla.com and make purchases. By using our site, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (credit card, debit card, etc.)
  • Account username and password (if you create an account)

Non-Personal Information:

  • Browser type and version
  • IP address
  • Referring/exit pages
  • Date and time of visits
  • Pages viewed
  • Time spent on pages

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content and ads. You can control cookie settings through your browser.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders (shipping, billing, customer service)
  • To send you order updates, shipping confirmations, and promotional offers (with your consent)
  • To improve our website, services, and product offerings
  • To respond to customer service inquiries
  • To personalize content and ads based on your preferences
  • To detect and prevent fraud

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. Our website uses encryption technologies such as SSL (Secure Socket Layer) to ensure your payment and personal data are transmitted securely.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, and deliver services (e.g., shipping companies, payment processors).
  • Legal Compliance: We may disclose your information when required by law or to protect our rights and the safety of others (e.g., in response to subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting our customer support team.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Vastra Villa
Email:Nandiniagarwal57@gmail.com
Phone: +(91) 7078694552, +(91) 7900466196
Address: 479/5, Madhobari, Shahdana Road, Bareilly